Royal Infirmary of Edinburgh

51 Little France Crescent, Old Dalkeith Road, Edinburgh, Scotland, EH16 4SA

 

Recent Reviews

 
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26th March 2018
Written by a patient

Royal Edinburgh infirmary resuscitation team saved my life after I was admitted following a burst blood vessel feeding my gall bladder and for this I will be forever grateful. Following the above a 70mm gall stone was found to be completely blocking my duodenum which Dr Nick Church using ground breaking ultra sound technique successfully removed.

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Dignity/Respect
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Involvement
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Information
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14th March 2018
Written by a patient

I was taken to A&E last night with a severe asthma attack. A&E was extremely busy! I was treated with wonderful dignity and respect. The A&E doctor could not have been more polite and caring. They did umpteen tests on me. I was admitted late at night and have been in two different wards so far. Each time the nursing staff could not have been more friendly and thorough and helpful. The Consultant Professor Hill was also very kind and friendly and professional and caring. I could not recommend this hospital more highly.

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Dignity/Respect
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Involvement
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Information
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21st June 2017
Written by a carer

My mother was a patient in Ward 104. I had been hopeful that a ward specialising in Medicine of the Elderly would demonstrate the highest standard of good practice. I found many of the qualified staff appeared unenthusiastic in their demeanour. Two staff nurses gave an excellent standard of care. Sadly they were not regularly on the ward. Others gave "just good enough care "appearing to be going through the motions. Elderly patients need kindness and compassionate care not lack lustre " I don't want to be here care". Student nurses appeared caring and enthusiastic. I was delighted when mother was moved to another hospital specialising in care of the elderly where the care was as it should be.

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Dignity/Respect
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Involvement
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Information
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8th April 2017
Written by a patient

Went for a simple ultrasound scan, I was asked if I had drank enough water, I replied I think so just over 2 of these 500ml bottles,and asked ' would that be OK 'and she replied ' I don't know' I was so stunned, as if she doesn't know then who would. During the scan it was asked to lie onto my side, and lift my left arm up over my head which I thought I done, but not high enough for her, and she pushed my arm up higher , it was painfull for me ,then she asked if I had any problems with my shoulder is replied yes I'm receiving treatment for it through physiotherapy . She then said I should have told her . I'm sorry but I don't think I was expecting her to move my arm like that. Sad that she doesn't like her job, and she is giving a bad impression with her attitude . As all other staff from the reception desk were lovely and friendly.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
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Cleanliness
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17th January 2017
Written by a patient

Sorry but if I had elderly family and they where admitted to ward 204 which is the respiratory ward I would be exremley anxious. I am 51 years old and the way I was treated and spoken to by staff nurses on this ward was totally degrading and disgusting. They have no respect for elderly patients and treat them with no dignity. Don't get me wrong most of the staff nurses and helpers are very nice but others are nice to the relatives faces but behind there back they are treating there mothers, aunties like animals. One elderly patient had me in tears saying she wished she had died because she doesn't want to be in there anymore. She has c o d and is admitted regularly and she said she gets treated worse every time. I was there when one of the nurses was unbelievabley cruel on how she was talking to her. I hope her mother does not end up with being in there, how would she feel if her own mother was getting treated like that. When I was young you had to care to become a nurse, caring is now not part of your job description. I hope I never ever or any of my family ever need treated in this ward. It's not our fault we take unwell, we don't ask for it.


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