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Written by a carer
16th August 2020


Was told three separate times on the phone by a member of the ane staff tht I must bring my son down to have his infection seen to only to bring him down and to have him told it's not an emergency a waste of time you coming down the boy is in absolute agony with this infection that has open wounds bleeding and full of pus when will it be an emergency when it develops into sepsis poor attitude on your staff try retraining

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff