Royal Glamorgan General Hospital

Royal Glamorgan General Hospital 2023-07-24 Person 1 5 0

My husband was a palliative care patient but as I left him in their care I was disappointed he was left with no pain killers and no personal care support he was in a confused stage but was still taken statement or lets say interviewed.communication is terrible notes was made up I don't know how they missed the careplan or notes.I wish I have enough money to get my husband away from this hospital.

Royal Glamorgan General Hospital 2023-07-20 Person 5 5 0

I went for an MRI scan as part of the long term monitoring of my prostate cancer. I fainted while having a cannula inserted in a vein. Although this was not a serious event the care and attention I was received was truly excellent. I can’t praise the staff highly enough.

Royal Glamorgan General Hospital 2023-04-06 Person 3 5 0

Was in cmu ward cos had a mini heart attack & was told try not to stress & ward was excellent then moved at 10pm to ward 1 where got to ward where they was washing the bed down then they put new sheets on a wet bed & had to be recharged,then you had a lady shouting for someone cos she needed the toilet for 20 minutes which no one was coming I had to go down the corridor to get someone ,disgusting

Royal Glamorgan General Hospital 2022-12-08 Person 5 5 0

I have just needed the service concerning a Lump found during a mammogram. From the First contact with breast care Wales in Cathedral Road Cardiff to my after operation follow up in the Royal Glamorgan Hospital where I had the lumpectomy I cannot speak highly enough of the care and professional attention I received. I myself retired from The NHS after over thirty years of service and I’ve always been proud of this . The treatment I received only endorsed this feeling of pride . Thanks to You

Royal Glamorgan General Hospital 2022-07-25 Person 2 5 0

Routine kidney stone removal, was informed ideally it should take 4 weeks. Phoned today 5 months later after hearing nothing and the consultant is on holiday for another month

Royal Glamorgan General Hospital 2022-07-13 Person 5 5 0

My mother was a patient on ward 15 after knee surgery and she had to stay for a few months. We cannot thank all the staff enough for their care and consideration of her needs and wants they feel like part of our family and that is how my mother was treated. Thank you does not seem enough for all that you have done for our mother but we do thank you and will be eternally grateful that she came to such a wonderful ward with equally wonderful staff THANK YOU ward 15!

Royal Glamorgan General Hospital 2022-06-14 Person 4 5 0

I was a patient on ward 10 at the Royal Glam I was truly humbled by everyone who took care of me from the moment I arrived until the moment I was discharged. From porter to cleaner to nurse to surgeon everyone went above and beyond their duty. I couldn’t have asked to be treated more kindly and attentively. A credit to the NHS. Thank you so much David Sharp

Royal Glamorgan General Hospital 2021-12-06 Person 1 5 0

I had rang 111 and they sent me to the Royal Glamorgan hospital. I have a stoma bag and there was a suspected partial blockage... when I arrived I got told I need to wait outside (in the cold) and they will call me when I need to go in... I had already been waiting half hour. I sat in the waiting room and was near enough shouted at to get out and wait outside (again in the cold). I needed the toilet and I asked if I could go, the lady on the phone huffed and puffed and said someone will be out to get me. No one came and a lovely gentlemen told the staff that I desperately needed the toilet and no one has come to get me. Anyway I went to the toilet and went back outside to wait. At this point I was in quite abit of pain and discomfort. I told them I need to be seen ASAP because I'm in pain and it's not fair waiting outside. They said I can go through, I went the wrong way and was told I'm in the wrong department. The nurse said 'go over the other side' baring in mind it isn't sign posted at all ... so I went around the other side, walked through the doors and seen a door for where I needed to go. I walked in and a nurse approached me looking at me stupid... I said 'sorry am I in the right place?' She asked where I was going and said really rudely yes but I came in the wrong way I need to go through the fire exit... anyway she let me in, instead of going all the way outside again just to go in through the fire exit. I heard the staff saying my name, saying how I'm stupid, laughing about me. They put me in a room on my own, forgot about me! And sent another patient into the room I was in. A nurse came in and said 'oh you're still here, I forgot you were in here'. Anyway an hour must of passed and the doctor came in, asking me irrelevant questions as to why I'm there. She felt my tummy and said nothing is wrong and I'm basically over reacting and gave me anti sickness tablets and sent me on my way. I'm waiting to hear back from my stoma nurses now... it was Sunday so I wasn't able to get hold of them. I'm very upset and disappointed in how they treated me. The place needs to shut down

Royal Glamorgan General Hospital 2020-02-02 Person 1 5 0

Last year I was admitted to ward C2 with pancreatitis. After two days I was rushed down to ICU, and thanks to the fantastic treatment I survived pancreatis and lung failure. Due to a lack of beds in the high dependency ward I was put back on ward C2.

Royal Glamorgan General Hospital 2019-09-28 Person 1 5 0

Royal Glamorgan Drs have made many mistakes. Left my 4 week old covered in bruises while taking bloods. Said she had a fractured ankle then took blood from said leg by a prick heel and then squeezed the blood out. Lucky for them, my daughter and my family they had messed up and misdiagnosed the fracture. So no further damage was done. They didnt know this information when they were squeezing her foot and ankle for blood though.