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Written by a patient
4th January 2021


Nurse and reception experience was very mixed. Some provided incredibly attentive, empathetic best in class care. Others were terrible, unresponsive, lacked compassion and/or any urgency. A total mixed bag at The Royal Free and really changed from day-to-day!

Recommend
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Dignity/Respect
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Involvement
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Information
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Cleanliness
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Staff
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