Report this review of Royal Edinburgh Hospital

If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.

Written by a carer
19th October 2019


I have had many an experience with the drop in centre at royal ed. Each time was draining. I took my son on four occasions and each time we had to wait up to four hours in the front of a building with people walking by staring and commenting. No privacy, no facilities to get a drink, nothing. Eventually someone comes out and asks you to go home and return tomorrow or they move u to an other room to wait for more hours. It took me a long time to decide to go there after a recommendation from crises centre. Each time was the same. Awful treatment, awful setup. The mental health system is shocking I had no idea just how bad it was and I work in social care. I also took my sister who was at rock bottom and the same procedure, only this time we left as her kids were left at home for hours as we waited to be seen for four hours. Not a good setup. My sister was home for a year and a half with family caring for her every need until finally sectioned and spent 8 months in royal ed. She managed to sustain three fractures during her stay. She has been home now for four months and depression has returned. What to do I ask myself. Have her go back to a place where people don't or can't care. Where's the support of aftercare. I feelI got more support from the voluntery sector than NHS. It's a frightening situation. Staffing levels so poor and so many sufferers. My sister was left so long as she had a supporting family. It made the job easier for mental health team. My confidence with this place is not good. I would not recommend but we don't seem to have a choice. It seems like the only option and we caring family members should be grateful.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff