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Written by a NHS patient
28th July 2021


From the A&E department, through to surgery with Dr Lakkol and his team and then onto ward 203 I was amazed at how kind and caring every member of staff was. This was my first visit to hospital and everybody went above and beyond to help me feel safe, reassured and cared for. The healthcare workers offered me dignity in my most vulnerable moments and the doctors were incredibly friendly and approachable. The physio team had me up and standing in no time at all. I remember feeling surprised at how clearly the doctors and physio's explanations were. Sure, sometimes the staff were very busy and things didn't always go perfectly but my experience was very positive.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe