Royal Brompton Hospital

Sydney Street, London, England, SW3 6NP
 
1 2 3 4 5 48 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
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Information
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Cleanliness
1 2 3 4 5
Staff
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Reviews

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Written by a carer
5th April 2020


As a parent I was not treated that well prior to my sons surgery but did not feel I could complain as I did not this to affect my sons treatment after surgery

Recommend
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Dignity/Respect
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Involvement
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Cleanliness
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Staff
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Written by a patient
16th April 2019


I’m currently in Royal Brompton. The place is clean, the doctors are highly professional and the head nurse is professional. However, there seem to be a high number of junior nurses that don’t seem to communicate any where near as much as they should! Each time you ask them for something, they end up saying they don’t know. It’s very frustrating not knowing anything, isn't it the nurse’s jobs to know what they are doing? Very frustrating experience given I am a heart patient already. I would also recommend that the nurses you hire do have a certain proficiency of English as some of them are struggling with northern accents, etc.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
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Written by a carer
11th May 2018


In my experience, the Royal Brompton is a fantastic hospital. In a nutshell, they diagnosed and treated my mother's long-standing health issues (respiratory and cardiac) very quickly, where our local hospital had been unable to do so. I understand that this is the role of such a specialist hospital and that smaller local hospitals can't possibly deliver the same expertise in a wide range of specialisms, but I do wish this had been accepted earlier and the referral had happened 12 months sooner than it did. When the referral was made, my mother was very unwell and quite pessimistic about the chances of recovery. However, her initial consultation happened quickly (ILD Unit with Dr Kouranos) and she was admitted for a range of diagnostic tests the same day (in early March 2018). A potential diagnosis was reached before she was discharged with medication and a management plan (including further tests and a possible procedure). My mother's health declined over the following few weeks, and as a result, Brompton expedited the additional test and arranged the cardiac procedure, which was completed by Dr Fraisse in April 2018. Although she has a long-term condition which she will continue to address under Brompton's care, my mother's critical issue (very low blood oxygen and associated breathlessness) was resolved by the cardiac procedure, which after so many months of uncertainty and worry, is a huge relief to our family. The complete professionalism, empathy, patience and kindness we encountered consistently from Brompton staff (doctors, nurses, consultants, porters, auxilliary staff and diagnostic specialists) has been remarkable. My mother has avoided hospitals throughout her life, but had such a positive experience at the Brompton that she is no longer a nervous patient. The respect and care given to my mother was second to none.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
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Review of Mr E Lim OP, written by a patient
1st October 2017


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Review of Ms S Begum (Locum) OP, written by a patient
1st October 2017


My consultant has been brilliant - helpful & patient. Even better have been the 2 specialist nurses - Michael Evans & Matthew Johnson. Both have been so considerate & helpful.

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Review of Ms S Begum (Locum) OP, written by a patient
1st October 2017


Recommend
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Involvement
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Contact Information
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Dignity/Respect
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GP Support
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Review of Ms S Begum (Locum) OP, written by a patient
1st October 2017


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Involvement
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Contact Information
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GP Support
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Quality of life
Rating not given.
1 2 3 4 5
Review of Mr E Lim OP, written by a patient
1st October 2017


Excellent care - although got here far too early

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Involvement
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Contact Information
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Review of Mr E Lim OP, written by a patient
1st October 2017


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Involvement
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Contact Information
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Quality of life
Rating not given.
1 2 3 4 5
Review of Ms S Begum (Locum) OP, written by a patient
1st October 2017


From start to finish to process has been 100% Positive excellent service!

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Involvement
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Contact Information
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Dignity/Respect
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Listening
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GP Support
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Resources

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