Royal Bolton Hospital

Royal Bolton Hospital 2024-04-18 Person 5 5 0

Royal Bolton Hospital has always provided me with the best care in comparison to other hospitals - Beaumont Hospital and Hope Hospital. My most recent stay at RBH was within the last 2 weeks, leading up to my surgery, I was provided with information on what to expect during my stay, and various departments worked together to ensure everything was in place before admission. Blood tests and all other required tests, mobility equipment being delivered, an app to install and monitor my post-op pain/recovery/exercises etc. My surgery was brought forward by a week, and all tests, equipment etc were all arranged in time for admission. Nervous on the day of early admission to the Elective Care dept, I was met by friendly professional staff who instantly made me feel at ease. The ward, corridors etc were all spotlessly clean. There were no TVs which I liked as it was peaceful and if people wanted to listen to music etc, they could use their headphones if they had brought them. It also meant patients (if they wanted to) could converse with each other. Before surgery, I expressed I was nervous about the anaesthetic and I was assured by the Anaesthetist, that they would provide the best possible care. Instead of the usual 'count backwards' routine, I was asked to share my favourite holiday location and why, and also about the love I have for my job role (using BSL as a CSW). The conversation was so interesting, the next thing I knew, I had come out of surgery and back on the comfortable hospital bed. The day and night nurses were all so pleasant and caring. The physiotherapists talked me through the exercises we were going to carry out and provided encouragement and praise when deserved. They provided me with a Powerpoint via email as requested showing the post-op exercises. I'm almost 60 years old, and by far, this was the best stay I have had in a hospital, I was quite sad to leave even though I am fortunate to have someone at home. So I wanted to share this review whilst it was still fresh in my mind. Thank you RBH :) The only negative feedback for the hospital (which also affects the staff) is the lack of parking spaces and the cost. With another new department opening shortly, the problem is going to get worse.

Royal Bolton Hospital 2023-11-24 Person 5 5 0

All the staff were lovely i was well looked after they all work really hard 100 per cent to this hospital and a big thank you for all youve done for me

Royal Bolton Hospital 2023-10-19 Person 5 5 0

To all the staff who looked after me after my operation I can't thank them enough

Royal Bolton Hospital 2023-09-14 Person 5 5 0

My Stay at the Royal Bolton was brief (overnight) but in the very short time I was there it became very apparent that things especially nursing care has changed over the years.The staff were extremely efficient and very professional, lacked the "personal touch" which was once the norm when the Royal Bolton was known as Townleys. Of course this is an indication of how things have moved on and my view is dictated by my age.I dare say that the opinion of a much younger person would differ.

Royal Bolton Hospital 2023-09-10 Person 1 5 0

Waited ages for personal care by the nurses aid, only getting help when a trainee nurse answered my call bell. Asked for the manager to be informed but was told she didn't work weekends. This was on the coronary 'care' unit.

Royal Bolton Hospital 2022-11-02 Person 5 5 0

All I can say is that my experience at the royal Bolton hospital was the first time I have been there and was treated with respect throughout by the staff and the nurses throughout my treatment and my visits.

Royal Bolton Hospital 2022-07-26 Person 5 5 0

Overall stay in hospital was good. Discharge papers and waiting for prescption from pharmacy was a nightmare. I was told I coud go home 4.30 pm but had to wait for discharge papers and prescription from pharmacy they finally arrived 8.10pm the following day. I find this totally unacceptable. Talking to other patients this was also a big problem

Royal Bolton Hospital 2022-07-08 Person 5 5 0

Timely communication provided by the hospital. Comfortable with warm and friendly nurses providing the aftercare. The staff on E4 were exceptional, nothing to much. always up for a chat to break up the day. Friendly, clean and safe.

Royal Bolton Hospital 2022-05-09 Person 5 5 0

Determined, selfless staff in the A and E department, very professional and caring service in what is undoubtedly one of the busiest periods to record for NHS staff.

Royal Bolton Hospital 2022-04-04 Person 4 5 0

I was particularly impressed by the fact everyone knew my first name and by the amount of care given by all staff to make sure I was comfortable.