royal-blackburn-teaching-hospital

Royal Blackburn Teaching Hospital

Haslingden Road, Blackburn, England, BB2 3HH
 
1 2 3 4 5 23 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a NHS patient
2nd December 2021


I have bowel cancer. From initial appointments to surgery and after care, everyone has been amazing. Particular thanks to Mr Gill for his calmness and skill, his team who dealt with the after care, the nurses and anethestists on the morning of my surgery who showed great kindness and the amazing team on C18 during my recovery. Dan Theobalds

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
13th November 2021


Care could not have been better by the whole colo-rectal team including nurses, specialist nurses, surgeon, post-op surgical ward staff and oncologist. Urology OPD: What let the hospital down dreadfully was the wholly inadequate Urology OPD follow-up to have the catheter removed. Trying to arrange the TWOC (Urology) appointment (should have been 10 days post-op) caused more stress to me than finding out I had cancer in the first place and going through recovery from 8 hours of surgery put together! When I did manage to get through to Urology (took several attempts to get through as no one was answering the phone), although the person I eventually spoke with was very nice, she told me I'd likely have at least another month to wait! This is completely unacceptable and seriously needs to be addressed by the hospital Trust. It was, in fact, once again, the Colo-rectal nurses who expedited an appointment to have the catheter removed within 3 days (14 days post-op). I really cannot thank them enough for all that they have done throughout the process.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
17th August 2021


The royal nhs hospital in blackburn lancashire like all hospitals have great hard working caring well trained staff and terrible useless ones not fit for purpose. I visted this hospital many times A and E sat with frail very old mother who had terminal illness for majority of time in lines along amongst others on corridors for 12 hours very rarely did i see many doctors the care was terrible heard many stories about medical students who do not want to work there or nurses there that want to leave they cant recruit the staff and too many patients awful health care especially in ward my mum was in left her bed bound 14 days till it killed her her circulation packed up and as i knew it woukd her leg went black blood clot that killed her she had tiny bit dementia confusion due to all times in and out hospital should have gone private or maximillian care as she had terminal bowel cancer no pain but 6 stone very frail reliant on me totally. felt this prematurely killed her off 14 days bed bound little care moved piller to post no doctors around or communication to me about my mum or after her death no support from any services after care for me and 2 years on no family friends still heart broken cry lots so very alone sad about my mum aged 87 she couldnt wouldnt speak up for herself to ask to go hone she wasnt happy there and wanted to die at home im not nurse but evryone paramedics strangers in cafes said i was doing great job hospital too many patients not enough staff 10 outta 10 for great staff there but some wards level 3 were unbeluevably poor nurses rude lack of care communication for my mum or me my mum wanted to come home evrything hospital bed etc etc put in place for me to care for her well she was in no pain but beckoned with her hand to get her out of there i dont gave any faith in gps or nhs hospitals etc very let down could tell you lot horror story bout this hospital from staff to other unhappy outpatients very disappointed ward 3 and A and E was terrible nothing good i can say best thing bout hospital is the exit door to leave

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a carer
23rd December 2020


We were seen at Burnley so difficult to comment

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 
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