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19th March 2025


When I visited the Royal Berkshire hospital main entrance, I met the Buggy car driver Mr. [name removed] and drove me to the Podiatry foot Clinic, as I was a disable Person, at the foot clinic front desk I was taken care by Mrs, [name removed] and she guided me to the sitting area, Where later I was invited by [name removed] [name removed], and [name removed], they both helped me by taking good care of my Feet by cleaning all the dead tissues from both my feet. And later instructed me to explain to the GP [name removed]s how to do the dressing and when to come back on my next appointment I thank them all and God bless them for their Professionalism. And love they share with all the Patients.

Suggested improvements
Improve the Toilets flush systems and keep them clean as possible many Toilets are not maintained up to now So the maintenance department should take a look and make sure everything is properly installed and clean.

Staff
Safe
Listening
Information
Involvement
Experience