Royal Berkshire Hospital

London Road, Reading, Berkshire, RG1 5AN
 
241 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Review of Podiatry - Royal Berkshire
9th August 2024


The attitude of the medical staff, at all levels. All my questions were answered in clear, easy to understand language. Brilliant, keep it up 10/10.

Suggested improvements
Nothing could have been done better.

Staff
Listened to
Rating not given.
Information
Involvement
Ease and Accessibility
Rating not given.
Experience
 
Review of Podiatry - Royal Berkshire
7th August 2024


Doctors & Nurses overall very good I would say communication could be better - in terms of what's happening, so not 5/5

Suggested improvements
Invest a bit more in food Maybe reduce portion sizes to compensate

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Clinical Health Psychology - RBH Cancer Services
10th July 2024


Kind staff, clean, quiet

Suggested improvements
Na

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Involvement
Ease and Accessibility
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Experience
 
Review of Podiatry - Royal Berkshire
3rd July 2024


Everything went well.

Suggested improvements
Nothing.

Staff
Listened to
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Involvement
Ease and Accessibility
Experience
 
Review of Podiatry - Royal Berkshire
26th June 2024


The direct element, a padded bandage, was only approved on my insistence.

Suggested improvements
Listen to patients concerns and/or proposed remedies

Staff
Listened to
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Involvement
Ease and Accessibility
Experience
 
Review of Clinical Health Psychology - RBH Cancer Services
24th June 2024


I spoke to Dr [name removed] who put me at my ease. She appeared warm and empathetic and gave me a lot of time to express myself. She gave a clear explanation of how our interview would be structured and what would happen after our chat. I was very happy with the service I received - thank you.

Suggested improvements
Nothing really - although it is a great shame your waiting list for treatment is so long.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Rating not given.
Facilities
Rating not given.
Experience
 
Review of Neuropsychology Inpatients Service (NRU and ASU)
24th June 2024


There was wee in the sink. Toothpaste stain.

Suggested improvements
Dr was more open about my care. More information

Staff
Safety
Listened to
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Involvement
Ease and Accessibility
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Experience
 
Review of Podiatry - Royal Berkshire
17th June 2024


It was better than very good ie it was BEST I COULD HAVE ASKED FOR

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Podiatry - Royal Berkshire
15th June 2024


Could have been quicker, although I was aware that it was busy but it always is. We had a urgent referral which I thought would be quicker. Reading needs another hospital or Newbury needs a better hospital that does more. We are so far away from what is called local.

Suggested improvements
Improve waiting times. Needs more rooms to assess patients and more trained staff for the size that the RBH is covering.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Clinical Health Psychology - RBH Cancer Services
24th May 2024


I was seen quickly as a walking patient.

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
 
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Resources

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