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Written by a carer
30th October 2018


We had just arrived in Fort Augustus on holiday from the North East of England when my husband collapsed and was rushed in via paramedic crew. The care he received has been superb the paramedics were kind caring and efficient reassuring us all the time, The staff in ED from reception staff, nursing and medical staff we could not fault, investigations were timely and we were kept informed all the time they even brought him a warmed blanket, The staff in MHDU were great !! the nurses skilled competent and compassionate-The medical team thorough and efficient and everyone had fantastic communication skills especially the kind doctor that spoke to me at 2am and 6am to update me on my husbands condition-your kindness and explanations I was extremely grateful for. As someone who has worked as a nurse in the NHS for 28 yrs I think the care we received at Raigmore was fantastic, We cant thank you enough .

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff