queens-hospital-1

Queen's Hospital

Rom Valley Way, Romford, Essex, England, RM7 0AG
 
1 2 3 4 5 249,311 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing all reviews
 
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Page 1 of 24327
 
1 2 3 4 5
Review of Outpatient Team 1,
15th April 2021


Very organised systems gave me confidence in the people and process.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
Review of Accident & Emergency,
14th April 2021


I was in a+e for 9 hours last night from 10pm to 7am, I was in agony, they put a canula in however I did not receive any pain medicine or offered food and drink. I was in majors b light and a doctor criticised his head nurse for not knowing what she was doing of where her patients were, there was police officers looking after a gentlemen and they had to keep telling the nurses what treatment he was going to receive as they kept getting it wrong. I feel we was treated as cattle rather than humans. A tall nurse shouted ‘anyone not receiving treatment get out and go to the waiting room’ and then proceed to point at all individuals who needed to move, even though we was told to sit there. The doctors also told the patients there diagnosis in front of everyone and not in a private room or cubicle, I felt I couldn’t have a conversation with the doctor and breached my rights.


I understand it was busy but there was no care involved. I left feeling physically and emotionally worse then when I went in. I normally have great experience with the hospital but this has caused me great concern and feel they was unable to cope.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
13th April 2021


Great experience. Lovely doctor and nurses felt at ease

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Review of Oncology,
10th April 2021


Vulnerable, shielding until April. Had blood test requested by oncology 30/3/21 - for telephone consultation 6/4/21 @ 12.15 - informed they had no record of blood test results. Requested I came in for a repeat test which would be arranged for the next day @ 10am. Disappointed and still anxious awaiting consultation and results. Apparently a member of staff said this is a regular occurrence. Which for vulnerable and sick people is not acceptable owing the the current situation.


Please review the procedure for blood test's from the lab going to the consultant. Clearly identifying the patients name and NHS number.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
1 2 3 4 5
1 2 3 4 5
Review of Medical Receiving Unit, written by a patient
10th April 2021



Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Same Day Emergency Care, written by a patient
10th April 2021



Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Same Day Emergency Care, written by a patient
10th April 2021



Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Ocean Ward A, written by
10th April 2021


Me { } think you very much about good service overall very good thank you all.


Dignity/Respect
Rating not given.
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Ocean Ward A, written by a patient
10th April 2021


Because its time.


Nothing.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Ocean Ward A, written by a patient
10th April 2021


The whole hospital was a lovely experience with all staff being polite and helpful. My doctors were very honest and helpful and all nurses were amazing, extremely accommodating. Amy, Tina and Vanessa a special./nThank you.


N/A as I was taken care of throughout efficiency.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
1 2 3 4 5
Experience
1 2 3 4 5
 
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Resources

Short link to review Queen's Hospital: http://iwgc.net/eb4r2