Queen's Hospital

Queen's Hospital 2024-04-24 Person 3 5 0

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Queen's Hospital 2024-04-24 Person 4 5 0

Visited the poly clinic in Harold wood due to a suspected wrist fracture while away on holiday. I was seen by the triage nurse quite quickly and then a clinician who organised for me to have a xray. Xray was taken and a wrist fracture was confirmed and a temporary cast applied.

There was a much longer wait for the xray to be taken and then seeing the clinician for the results. But overall my visit was very positive.

Queen's Hospital 2024-04-24 Person 3 5 0

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Queen's Hospital 2024-04-24 Person 4 5 0

The nurses were not the best, huddled in the little office. No one actually spoke to us or came out to check if the patients were OK. You had to go to them. Didn't feel very caring.

Nurses to be more interactive with patients. Receptionist could actually have a smile on their faces rather than looking miserable

Queen's Hospital 2024-04-24 Person 5 5 0

Because I appreciate servis

Nothing

Queen's Hospital 2024-04-24 Person 5 5 0

It was a very satisfactory experience with little waiting .

Nothing . It took organisation by me just to attend . My physical condition meant no public transport and I needed a carer to push my wheelchair . I arrived early because parking is so unpredictable and I was seen early which I appreciated

Queen's Hospital 2024-04-24 Person 5 5 0

Great care

Not such a long, long wait for urgent cardiology appointment. Affects mental health, as well as physically. Also took its toll on my family. My children are young.

Queen's Hospital 2024-04-24 Person 4 5 0

Great team very nice people

Nothing was ok

Queen's Hospital 2024-04-22 Person 1 5 0

I

Communication and waiting time.

Queen's Hospital 2024-04-22 Person 5 5 0

It was very busy in each department but the staff friendly and professional at all times whilst I spent seven hours

You all do a wonderful job looking after everyone