Queen's Hospital

Queen's Hospital 2024-04-18 Person 5 5 0

The nurse I saw was very polite and professional. She put me at ease and answered all my questions. I was very nervous, I came out feeling a lot better.

Nothing

Queen's Hospital 2024-04-18 Person 5 5 0

Was seen on time, did not have to wait too long for the doctor or ECG Doctor explained thing clearly and was helpful

Nothing

Queen's Hospital 2024-04-18 Person 5 5 0

I was seen early and everything was fully explained to me

No

Queen's Hospital 2024-04-18 Person 4 5 0

Doctor was good, but forgot she had asked for blood tests as well as CT scan. She also confirmed I am copied to letters, but not received them. only a text message which does not show appointments location and details online

Copy me into letters for the appointment and of the doctors letter to GP and possible treatment.

Queen's Hospital 2024-04-18 Person 5 5 0

They were very caring

I’m happy

Queen's Hospital 2024-04-18 Person 4 5 0

Had to wait longer than I expected overall good experience

Keep informed of the waiting time

Queen's Hospital 2024-04-18 Person 4 5 0

Unable to communicate with nurse as unable to speak english

Keep to appointment times

Queen's Hospital 2024-04-18 Person 4 5 0

Good communication & prompt diagnosis

Nothing

Queen's Hospital 2024-04-18 Person 5 5 0

I received outstanding care throughout the whole process

N/A

Queen's Hospital 2024-04-18 Person 5 5 0

I was seen quickly and with compassion

I waited for a call from 111 for 4 and half hours to then be told to go to hospital I think I could have been told sooner