queens-hospital-1

Queen's Hospital

Rom Valley Way, Romford, Essex, England, RM7 0AG
 
324,260 reviews

Reviews

Recommend
Dignity/Respect
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Information
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Reviews

 
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Review of Queen’s - Accident & Emergency
27th March 2024


Was there for 24 hours and one doctor forgot about me during change over.

Suggested improvements
Have more staff on board, at one point it was 3 nurses tending to over 50 patients.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Queen’s - Accident & Emergency
27th March 2024


Very poor comunication

Suggested improvements
Everything

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Queen’s - Accident & Emergency
27th March 2024


Because you only had one doctor for the whole of a and e you were finally forced to admit we had at least another 12 hour wait for results

Suggested improvements
Have some doctors

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Queen’s - Accident & Emergency
27th March 2024


Everything moved very quickly once they knew what was going on with my condition and treated me urgently.

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Queen’s - Accident & Emergency
27th March 2024


Everyone I had contact with treated me with kindness and respect. Obviously I was scared because of how I was feeling and they did everything to alleviate those fears.

Suggested improvements
Nothing everyone was brilliant and I am very grateful to all of them,

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Antenatal Ward
27th March 2024


The midwives and doctors on the ward have been good and very caring. I can't fault any of the midwives I have seen. However the male doctor I saw on Wednesday 28th February in triage was very rough with cervical exam, no warning and kept telling me how amazing he was. He didn't explain anything well and left me on the ward thinking I had a placental abruption - I texted an obstetrician I know for reassurance.

Suggested improvements
The wait times are ridiculous. I waited all day yesterday for a doctor to review my scans with no update. I know it's no ones fault but my mental health is suffering with the waiting and the worry.

Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
Experience
 
Review of Antenatal Ward
27th March 2024


Because I am satisfied.

Suggested improvements
Everything was good.

Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
Experience
 
Review of Labour Ward
27th March 2024


During being moved to Labour Ward, I was shocked by the behaviour of the staff during the change over. They was not listening to the antenatal doctor who was informing them that I was about to give birth. The coordinator was very rude and said I was not going to give birth while the head was coming out. If it was not for the antenatal doctor there at that time I would of been left to give birth to myself.

Suggested improvements
The Labour ward need to listen to other wards when being told a patient is going into Labour. Staff shouldn't jut stand around looking at me. I do not want a first time mum to experience what I did.

Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
Experience
 
Review of Queen’s - Accident & Emergency
27th March 2024


I did not miss not being in my house at the time as I live alone. I got the attention of the Medical Team and Hospital staff as at when needed and I am Th’s for their helps. It all contributed to my leaving the hospital much better than I got in there. Thank you.

Suggested improvements
Just keep upholding the standards and keep strategising. I am proud of Queens Hospital and her management and Staff. Please keep the flag flying and more of God’s grace.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Queen’s - Accident & Emergency
27th March 2024


I was seen, examined treated in a timely manner and involved in my care plan. Doctors and Nurses are very empathetic.

Suggested improvements
Maybe a much bigger space so the area not cramped.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
 
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