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20th May 2023


Was there for 20 hours staff were ok but information about what was happening was very limited. Other than blood pressure, temperature and some blood taken and shifted around to 6 different areas no information given. After about 16 hours actually saw a doctor who examined me briefly and then had ct scan . Then a 3 hour wait for results then had a saline drip some more blood taken then sent home. Information about what was happening was really sparse. Bring in pain all that time sitting on hard plastic chairs was torture. I don’t blame the nurses and doctors but do blame management for their lack of organisation which in all honesty is disgusting.. let’s hope I never have to go back I’ll just suffer at home.

Suggested improvements
Change the management as the practice they have in place doesn’t work

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse