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2nd May 2026


You are asking the wrong questions. How about asking why I received six appointment letters for the same appointment? How about asking why my appointment was two hours late. How about getting in to see the consultant only to find out that she had no answers for me. How about getting a time and Motion study to see how much time is wasted?

Suggested improvements
Get appointments on time.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse