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1 2 3 4 5
13th October 2021


First of all, I have been ill for a few weeks, I went to A&E at Queens hospital had to wait 9 hours in pain to get told my name was taken off the doctors list, so I had to wait another 6 hours to see the doctor, which was ridiculous, The nurse was so rude, it's like no one cares about giving you guidance to where to go and where to wait. One department doesn't know how to correctly communicate with the other one. I have been waiting for MRI Scan since last 3 weeks, I received the appointment letter one day after I had the actual Scan which is ridiculous


Everything

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5