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Written by a patient
22nd October 2018


My Name Is Altin Duka Patient at Mandarin A Room 9 I am writing to express my gratitude and I have no words to say how happy to be in this ward and the care I am receiving from all the team. From the doctors, nurses,assistant nurses, cleaners,volunteers. I fill very bad that such efforts and work this team does doesn’t get such a big support from government.And in the top the stress and abuse the have to deal night and day which I been witnessing my self and they still smile and still there to help again. As I said I speechless how amazing this team are. I wish I was able to help and support your team. Please pass my thanks to the team. Regards Altin Duka

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Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse