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1 2 3 4 5
14th September 2021


I was happy with the overall service generally


I arrived by taxi alone but I have very limited mobility due to OA and need a wheelchair, however there does not seem any process to access a chair with a porter until entering the building which is extremely difficult and painful It would be very helpful for people in my position if there was a way of summoning wheelchair and porter from the drop off point (maybe a manned or otherwise hut with a phone that can be used to summon help. I am happy to pay taxi and do not want to use ambulance service I hope that you can consider this to make life a little easier for limited mobility patients. Thank you

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5