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8th May 2026


First if all I would not fault the nursing staff who did their best at what must have been a terribly stressful time for them, so many paients in the emergency room. Spilling into the corridor. Some of these had drips, one particular man was lying on the floor in agony. it was awful and I found it very distressing to see. An emergency ambulance took me the emergency dept lunch with a dangerously high blood pressure. I was seen by triage in about 5 minutes, and told to go through and wait on the Dr, I did not see a Dr for approximately 10 hours,. In the interim 3 hrs after my arrival I was given an ecg and a blood test. My B/P was not really monitored, I had tachycardia and seriously high B/P and the pain in my head was awful. I was then taken by a nurse into an area off the E.R. where I received one tablet that within 30mins my B/P went down and I was monitored. I also at some point had an head scan. On seeing the Dr all those hours later she examined me and reviewed my results which were all okay except for one tiny thing so she did another blood test and a few hours later I was told I could go home. By that time I had been at the hsp for 15 hrs. What I want to know why I was not given this tablet to take down my B/P on arrival, why did I wait 6 hours,, Anything could have happened. .

Suggested improvements
I think the nurses and Doctors were doing their best in difficult circumstances. I believe it is the infrastructure that is causing the problems ,not the staff. The Hsp cannot cope with the amount of people that need their care. I also witnessed some verbal abuse to a couple of nurses, which was so wrong and disrespectful.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse