Share review of Queen's Hospital
Good morning,
I am writing to express my disappointment with the service I received at Queens Hospital, Romford. In all the years I have been going to the hospital, I must say that this is the worst hospital I have ever been to and I pray I never need to use this hospital ever again.
I arrived at Queens at 7pm on the 6th of September. Firstly, your A&E triage Doctor (Russell I think was his name) was so horrible to me. He did not listen to any of the symptoms I told him I had and just concluded on what was possibly wrong with me. He the sent me to Urgent Care to waste my time and I was then sent to the Emergency Department (Major B).
When I got to the Emergency department, I had to speak out, cry and voice out to a Nurse to help me before I was given IV medication and fluids. I eventually saw a nurse that was nice to me and treated me immediately because I was unwell. The service became even worse after I received IV antibiotics, painkillers and fluids. It was 8:25am and I was still sitting in your A&E, waiting for a doctor to see me. That is about 13hrs plus wait time. The usual A&E wait time is 4hrs!! How does this make any sense? Why would people that are unwell be subjected to such terrible service.