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Queen's Hospital 2023-05-24 Person 1 5 0

Despite constant vomiting and diarrhoea I was in a chair in A&E for 30 hours. Every time I wanted more pain meds or anti-emetics I had to ask for them and this took lots of time. When I asked about next steps or what was happening I was given vague answers. It felt like it was a constant battle on my side to keep things moving, and I didn’t feel that I was being looked after in the slightest. After the 30 hours I was moved to a side room in A&E on a trolley, and with a light that didn’t turn off. I spent 3 subsequent nights here, again constantly having to ask for more pain meds and anti sickness medication. I was told I would be discharged after the 2nd night but despite assurances from the nurses I didn’t see a doctor for over 24 hours and so had to stay a third night. I was only given a bed (still in the room with the lights constantly on) at 2am on my final night there.

Communicate more, be more timely with medication especially with regards to pain medication. Take notice of patients - I was practically sitting in my own filth and nobody even offered me a blanket or a sip of water. Nurses mostly try their best but are robbed of the ability to care properly for patients.