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30th June 2022


while on Sky A ward I had to have 2 IV antibiotics every 6 hours, some of the nurses back flushed the canula before the first drip, some nurses before the drip, at the change over point, and at the end of the 2 drips, and some nurses only at the end of having the 2 drips, there was never any consistency. I could end up waiting for a change over of drips anything up to an hour, and one nurse connected the 2nd of the 2 drips one night about 0045hrs and left me connected until 0600hrs when the first of the 2 drips was due again! the first canula was left in 4 days and the area around it became hot, red, and painful, it took me most of Saturday to convince someone to change it as i was fighting one infection and didn't need another, the Doctor who came to change it first tried in the back of the left hand and ended up blowing the vein, so He put it in the back of the right hand, but He still left the original canula in and said " He'll get a nurse to remove it". The canula He fitted couldn't have been fitted properly as every drip that went in after fitting burnt, and the back flushing was excruciating, I did let the nurses know, but as I was hopefully going home on the Monday I was prepared to put up with the pain as I was running out of places where the canula could go.

Suggested improvements
Being released. As my wife is blind & disabled all I had on My mind was going home to care for Her, But no-one would commit to a release day, some of the nurses did elude to Me going home on the Monday but nothing concrete, so on the Doctors round on the Monday I asked the Doctor can I go home today and even She couldn't tell me outright, so lunchtime Monday came and the nurse came to the bed with the first of my 2 IV antibiotics and set it all going, as it finished running a lady appeared at the door with a porter pushing a wheelchair and said I'm to take you down to the discharge lounge, so I pointed out that I was still connected to the drip, with that She disconnected the drip without back flushing, and removed the canula! I had no idea who this woman was as I'd never seen her before, or even if she was qualified to remove ANYTHING, I never had the 2nd of the 2 drips, My belongings were gathered up & I was taken down to the discharge lounge, where I waited an hour and a half for My discharge meds before leaving, so there was no rush after all. It's now 3 days after leaving hospital the back of my right hand is still swollen, red, hot & tender to touch, where the canula had been removed.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse