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Written by a family member
2nd January 2018


Completely ignored patient and took no action and did not listen to concerns of the family causing patient to severely deteriorate and crash. Nurses or Doctors would not attend even when called. Even when crashing, it took a staff member from outside the ward to come in and assist me and get me moved to another unit.

Recommend
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse