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13th September 2021


I had suspection of appendicitis and I had to wait 18 hours to be seen by a doctor. I had to sleep on a chair in the waiting area while my one month old baby was waiting me hungry at home. Awful experience, they did a blood test to check if it is appendicitis or not, and because it wasnt appendicitis they sent me hone with that bad pain, without carrying check to see what exactly the problem is.

Suggested improvements
You should add more staff as there were 60 patients waiting for 2 doctors. You should improve the quality of medical services we receive

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse