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Written by a patient
19th October 2018


I must praise the care and concern shown by Nurses Hai and Victoria working at Outpatients Team 3 - because Dr.Maddirala had been held up in a traffic jam in the Dartford Tunnel. So my appointment was 1 and half hours late. Also my consultation with him was pleasant and professional. I hope he does not leave the Trust as did my two previous consultants in gastroenterology(Drs Slapak and Carlos Espinosa). What does need improving is new appointments should be made urgently when consultants leave the TRust. I had to wait over a year to see DR.Maddirala, and suffering with PBC which if not seen every six months could have developed into Cirrhosis, according to the original diagnosis I was seen on oct.16th 2018. My name is Anthony Galcius. Hospital No:00237310 I hope my eulogistic comments reach the nurses and Doctor, and my criticism the right person in charge and/or responsible for their lack of urgency.

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Dignity/Respect
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Information
Kindness
Doctor communication
Communication nurse