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Generally excellent service but I was taken by a nurse into a ward with covid positive patients [Majors]. I don't have covid. I was there for about 5 minutes when the senior nurse got me out of there with haste. She then berated the supervisor of the nurse who as far as I could see didn't seem that fussed. This was Friday 10th September I woke on Monday 13th [today] with a sore throat and a cough. Not sure what that might be but have ordered a CPR test.
On Sunday 12th I returned for a CT scan and was told by telephone call to report [as soon as possible] to Team 1 [opposite the pharmacy]. We did this, arriving about 11am and explained that we were there for a CT scan with contrast and the receptionist said we were in the wrong place, we confirmed that we had been told to report to Team 1 but she sent us to radiology. The receptionist in radiology asked if a canula had been fitted we said no so she said go back to Team 1. We did this and the team 1 receptionist said that we had to be triaged at A&E so that they could confirm that a canula was required. We went back to radiology and the receptionist then personally took us back to team 1 and explained that the nurses in room 16 normally inserted canulas. the Team 1 receptionist said that they were busy but the Radiology receptionist took us to room 16 anyway where there were 2 nurses with no patients and these 2 very efficiently inserted the canula and we were back at Radiology in a few minutes. The "jobsworth" attitude of the Team 1 receptionist was adding triage workload to the A&E department and delaying treatment. The hospital has enough work with out more being added on by administrative incompetence.