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1 2 3 4 5
11th October 2021


The staff were exceptional but under immense pressure. They remained courteous throughout.


The wait and lack of Information. Initially seen straight away for X-ray as had broken ankle. Nurse put a cast on and explained orthopedic wanted to see me …. Which was then then the 4.5 hour wait began. No one said they knew I was there and they were dealing with a trauma. All us patients want is to be reminded that they are aware of us waiting and we had not been forgotten. When I was seen by orthopedics had to wait longer to be seen by then again after X-ray. That said, I was very upset to see some elderly patients on hospital beds in corridors with no medical person with them.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5