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Queen's Hospital 2023-05-23 Person 0 5 0

The doctor who eventually treated me for an allergic reaction was good however the nurses were so rude and cold. I was left in a corridor for 13 hours not taken seriously and let home and the next day I ended up in Broomfield hospital and was treated straight away. The care was second to none. Queens is absolutely failing.

Be empathetic towards patients. I see an old lady who was bitten by a dog left with no cover on her leg, not been checked or given any tecnas injection. She was extremely distressed and was developing a rash. I believe because of her age she may have had some memory/behavioural issues and the nurses called security on her. It made me feel physically sick. Another elderly gentleman who has a deep vein thrombosis in his leg was complaining in pain and was left down a corridor for 16 hours close to tears with frustration just wanting to know what his treatment plan was. The tall Italian nurse kept telling him to go and sit down and go away. So disappointing. The same nurse who was telling me she would take my canula out and for me to go home and have pririton to relieve a huge allergic reaction that was spreading through my body stopping me from being able to walk the next day. I actually felt the need to help, I told the nurses when sick bowls were needed for elderly patients and also alerted them to another older man with Parkinson’s disease who was very upset and having a little seizure of some kind and got very teary because he couldn’t alert anyone himself and nobody was checking on these patients for hours.