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13th September 2021


Absolutely horrible experience. Chaotic and messy place without staff. Nurses and doctors are trying to deliver some kind of care , but it’s impossible within the surroundings. The hospital is seriously understaffed ( to the point of endangering of patients’ lives), ambulance crew trying to admit patients for hours , totally wasting their time which could be used to attend to emergencies. It took about 4.5 hours to admit 89 year old to a cubicle in majors ward ( with the stroke symptoms!). The whole nightmare from arrival to the moment of being discharged from A&E took almost 14 hours.

Suggested improvements
Almost everything as this hospital is a place to avoid if possible!

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse