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11th May 2021


I went to A&E on Friday 11 May 2021 as I had been suffering from chest pain and on this day I also felt tingling on my left hand. I called my doctor but no appointment available and was advised to go to A&E , so I went to King George. I am always cynical about going to the hospital due to a long wait and cautious about catching COVID. I am glad I went as I had a pleasant experience and felt I was looked after very well. I would like to thank all the staff who assured me and were very helpful and compassion. I would like to mention Liza and Dr Kush especially for the care they have shown . I couldn’t mention all the names as I forgot. I am amazed with the service and care that all the staff have provided and hope it continues. The process was well organised, despite of a long wait still a good service . Perhaps this can be improved in the future.


Waiting times could have been improved.

Experience
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Dignity/Respect
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Involvement
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Information
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Kindness
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Doctor communication
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Nurse communication
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