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30th May 2023


Well where do I start I arrived at 8:30 with a broken arm I was then in a queue for 30 minutes when I got to the end of that queue I then had to wait another hour and a half almost in pretty bad pain spoiler alert I left it 3 am in the morning.

Suggested improvements
More staff I mean I was literally counting the staff leaving and then I have the doctor that was looking after me complain about how there's literally just her and there was like 55 people she had to look at and emergency care unit so it wasn't very nice of them to you know not have any sort of staff on hand

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse