Share review of Queen's Hospital

Queen's Hospital 2023-05-23 Person 3 5 0

It's very clear the NHS is understaffed, staff are too busy for formalities. I was looked after and I am very thankful but you can see they are juggling so many things.

Inbetween each stage, whether waiting for a nurse, doctor or scan results etc., there is a feeling of uncertainty as to whether you have been forgotten. This leads to patients entering treatment areas to check and NHS staff visibly annoyed. The problem of course is the wait times at each stage can be several hours. I think what would help would be a digital status board with the patients initials, quoting a brief comment on what stage their investigation is at. For example in my case it would have helped to see PC: Waiting on Scan results or waiting for Urologist .... this would at least assure people they are in the system inseat of panicking after waiting 3-4 hours for scan results etc. and then bothering busy NHS staff chasing them on the same. I personally accept ant visit to A&E is a 6-8 hour process, that prepares me not to expect any better. However the long silences between consultations and treatments does make you wonder if you have simply been forgotten. This would stop patients thinking they have been missed.