queens-hospital-1

Queen's Hospital

Rom Valley Way, Romford, Essex, England, RM7 0AG
 
324,252 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
« 1 2 3 4 5 6 7 »
Page 2 of 31804
 
Review of Antenatal Ward
27th March 2024


Because I am satisfied.

Suggested improvements
Everything was good.

Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
Experience
 
Review of Labour Ward
27th March 2024


During being moved to Labour Ward, I was shocked by the behaviour of the staff during the change over. They was not listening to the antenatal doctor who was informing them that I was about to give birth. The coordinator was very rude and said I was not going to give birth while the head was coming out. If it was not for the antenatal doctor there at that time I would of been left to give birth to myself.

Suggested improvements
The Labour ward need to listen to other wards when being told a patient is going into Labour. Staff shouldn't jut stand around looking at me. I do not want a first time mum to experience what I did.

Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
Experience
 
Review of Queen’s - Accident & Emergency
27th March 2024


I did not miss not being in my house at the time as I live alone. I got the attention of the Medical Team and Hospital staff as at when needed and I am Th’s for their helps. It all contributed to my leaving the hospital much better than I got in there. Thank you.

Suggested improvements
Just keep upholding the standards and keep strategising. I am proud of Queens Hospital and her management and Staff. Please keep the flag flying and more of God’s grace.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Queen’s - Accident & Emergency
27th March 2024


I was seen, examined treated in a timely manner and involved in my care plan. Doctors and Nurses are very empathetic.

Suggested improvements
Maybe a much bigger space so the area not cramped.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 2
27th March 2024


Because service could not of been better, thank you to all the staff.

Suggested improvements
Nothing.

Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
Experience
 
Review of Audiology
27th March 2024


Everything was explained so well and I understood exactly what was being said to me. The lady was so pleasant and ensured I was happy with my new hearing aid. Lovely Experience.

Suggested improvements
Nothing.

Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
Experience
 
Review of Audiology
27th March 2024


Everything was well explained on how to use the hearing aid. Aspects about maintenance was explained in great detail. Sri, the audiologist was fantastic in her care and made me very comfortable about using this new hearing aid. She answered all of my queries and prompted me to ask more questions.

Suggested improvements
Nothing.

Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
Experience
 
Review of Bluebell Ward B
27th March 2024


All staff were very busy but still provided excellent care. All were very helpful & friendly and I got the help I needed.

Suggested improvements
Apart from having a biggger hospital and more staff there isn’t much the staff could do.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Queen’s - Accident & Emergency
27th March 2024


Over all amazing staff. The system seems slightly disorganised, staff missing notes, hand overs not clear, the sister in majors doing triage brilliant pulled staff in line getting them to do what was required. Obviously understaffed and large numbers of none English speaking patients bringing lots of shooters resulting in no chairs and crowded experience. Definitely a few who were regulars to A AND E abusing the system but you can’t change that. I came in expecting the worse bp 218 reassurance was greatly received thank you now on the mend ( god willing) xxxx old fat get haired geezer xxxxstay well guys we need you

Suggested improvements
Deter patients to bring multiple supporters, that will free up seats, one girl had three supporters who used six chairs,I had to ask them to move so elderly ill patients could sit

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Queen’s - Accident & Emergency
27th March 2024


4 days in a and e Walked on the ambulance so got a wheelchair off the ambulance hence in a and e on a wheelchair over two days . Patient got worse due to waiting conditions. Walked in hospital. Immobile going out and with catheter . Nothing found wrong with him in the meantime. All tests possible done. Thank you Care good. Nursing staff running around the hospital all wards and floors to find such basic supplies as continence pads and catheter bags ?! False economy especially of medical staff . All staff caring and lovely . Their condition are not good either . The whole experience was awful only saved by comradery of fellow patients waiting in a and e and stoic staff. Conditions were absolutely awful for patients and staff. And lack of essential stock unbelievable. Unfortunately, resembled a war zone. And far worse conditions than in some third world countries I have lived in when working as a teacher .

Suggested improvements
More buildings More staff More stock of essentials

Experience
Rating not given.
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
 
« 1 2 3 4 5 6 7 »
Page 2 of 31804
{{category}} working at Queen's Hospital ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}
 

Resources

Short link to review Queen's Hospital: http://iwgc.net/eb4r2