Queen's Hospital

Queen's Hospital 2024-04-24 Person 5 5 0

This was my first time that I visited queen's Hospital I am 32wks pregnant... Had a vasovagal episode and when brought in by my husband I had a further 3 episodes.. Jodie and the team in triage were so considerate and helpful that my husband there and then said we are moving here from RLH, Jodie transferred me as late referral to queen's. I was taken to HDU where I was observed plus a further 3 days in Antenatal. I have been discharged today and I cannot thank each and every department every experience midwife doctor and student nurse.. very overwhelmed with the experience and I cannot wait to deliver my baby in the coming weeks at queens hospital maternity unit...

Cooler rooms in antenatal for pregnant women

Queen's Hospital 2024-04-24 Person 5 5 0

Except care kept fully informed

No

Queen's Hospital 2024-04-24 Person 5 5 0

The process was efficient with no delays, The staff were friendly and caring.

Could not have been better

Queen's Hospital 2024-04-24 Person 4 5 0

In my experience I found the team very efficient and well organised whilst maintaining a caring and friendly approach.

I did have some issues with appointment mix ups.

Queen's Hospital 2024-04-24 Person 5 5 0

Appointment conducted on time, and everybody involved seemed to be interested at all times.

Nothing I can think of.

Queen's Hospital 2024-04-24 Person 4 5 0

Always good

Need to call names louder as I was round the corner and didn’t hear my name so ended up being last patient

Queen's Hospital 2024-04-24 Person 5 5 0

Very good service and professional staff. Felt safe , comfortable and looked after. My doctor of that day was Ms Alina Unipan together with the assistant very good service, thank you so much!

Nothing to add

Queen's Hospital 2024-04-24 Person 5 5 0

I/we were treated very well from arrival to departure

Nothing comes to mind

Queen's Hospital 2024-04-24 Person 2 5 0

I arrived at 0945 hrs for a 11am appointment. Because I cannot walk for any distance without extreme pain I asked if I could have a wheelchair to take me to Outpatients 4. I waited 45 minutes and decided I would miss my appointment if I did not walk to Outpatients 4. Which I did. The Doctor booked me for an operation but told me that the indications I had received since being registered on 7th November 2023 were incorrect. As someone displaying severe symptoms I would probably have to wait another six months.for the operation. Otherwise I might have to wait two years.. I indicated that I would be available at short notice in the event of a cancellation but nothing is being done to obtain my record from the Cardiology Unit at Basildon Hospital to enable this to take place. Not impressed overall. Brian Hughes, MBE

You could ensure that wheelchairs were available for patients with mobility problems. You could be more proactive and ignore emails sent to you ( Julie Smith). My late wife was a Director of a University Foundation Trust Hospital and she would never have been so unresponsive. A Lecture Theatre has been named after her at her NHS Hospital

Queen's Hospital 2024-04-24 Person 4 5 0

Because it’s true.

Suck to better appointment timing As I was over an hour later then expected.