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Written by a NHS patient
11th January 2025


I was assessed in Caterham Dene Minor Injury Clinic presenting with trauma to the head and a deep facial wound and referred to the Queen Victoria Hospital Trauma Clinic. On arrival at the clinic I was greeted with such kindness and care and big thank you to SMO Poppy and the nurse who made me feel so safe throughout the procedure. I was extremely anxious and the reassurance and professional advice and care received was extremely comforting. The service provided to me was outstanding and exceeded my expectations and one I shall never forget.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe