Queen Elizabeth Hospital

Stadium Road, Woolwich, London, England, SE18 4QH
 
1 review

Reviews

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Reviews

 
 
Written by a NHS patient
17th July 2023


I told Nurse that my patient who I have had privately for 4 years was declining due to terminal cancer. I said he has around 3 weeks left but was still not admitted into hospice. I only involved them due to me No longer doing him as a 1-1. Next day he was admitted into QEH, went to 3 different departments and then last days at ward 25 (discharge lounge) where he received poor care and attention. I stayed 1 night and still visited every day and still cleaned him every day due to him being wet or had opened his bowels. My patient did not have 1 sore on him until he was admitted and got a pressure ulcer. He received excellent care. Why at this point was he not taking to a hospice. I was told because he was drinking still?? Every human is different and he loved his tea He was 92 years old and I promoted independence until a week before he passed and he could not manage.

2023-08-07 06:37:34
Response from Queen Elizabeth Hospital

Thank you for taking the time to post your review of the Queen Elizabeth Hospital, however, this page is for reviews of Greenwich and Bexley Community Hospice rather than the hospital. in order to support getting your feedback to the correct place I have passed onto the PALS team at the Queen Elizabeth Hospital, but would recommend you also take this up directly with them. Kind regards, Graham Turner Director of Care & Service Transformation

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Dignity/Respect
Involvement
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Safe
 
Review of Hospital Palliative Care Team at Queen Elizabeth Hospital
7th March 2023


The palliative care nurse Natalie visited me twice whilst I was in hospital, she sorted out new pain relief for me and inceased it when I needed it. She has also contacted me at home. I found her very helpful.

Suggested improvements
At the moment I cannot say anything that could be done better

2023-03-09 08:24:18
Response from Queen Elizabeth Hospital

Thank you for leaving feedback about the care you received from our nurses in Queen Elizabeth Hospital. We have shared your kind words with Natalie and the team. Best wishes Clare Preston, Data and Quality Officer

Experience
Dignity/Respect
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Trust
Support Staff
 
Written by a carer
25th June 2020


My mother was taken to QE following a fall which caused fairly serious injuries to her head and face. I was shocked to see so many staff not wearing masks and little if any regard to social distancing. My other concern was that despite it being very hot patients who were able to have drinks had to request them. Some staff, nurses and doctors were kind and helpful but sad to say not all.

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Written by a patient
18th October 2017


All of the staff at QEH are brilliant - over the past seven years I've had many occasions to be grateful to them for their kindness and care as an In-Patient,and Out-Patient. I will NEVER forget any of them............................

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Written by a patient
9th February 2016


The hospital is well equipped with good staff .The doctors, nurses etc are knowledgeable, clear and easy to understand, they allow the patient to be involved in treatment decisions and in order to experience a reduction in symptoms/problems. Contrary to my expectations i was seen on time by the doctors. I only was not happy at not receiving early advice/information about the cost of my treatment. But generally the hospital is an excellent place to receive medical care, when you are there be rest assured that your life is in safe hands.

Recommend
Dignity/Respect
Involvement
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Cleanliness
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Written by a patient
5th April 2015


This hospital is absolutely awful. The staff are rude and incompetent. I was treated with utter contempt. The place is very dirty.

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Written by a carer
5th April 2015


The staff were appallingly rude and insensitive. My wife waited ten hours for treatment despite bleeding profusely. She checked in at 7am and was in great discomfort but didn't receive any pain medication until 2pm. The toilets were leaking and smelly and scattered with blood-soaked gowns and panty liners. There was urine all over the floor. The room in which my wife waited was windowless and very hot. The walls and floor were absolutely filthy. The obstetrician - Anjita Sinha - had the temerity to suggest that we go home and come back the following day if we were tired of waiting. Seriously - would they send home a woman with blood pouring out of her? Someone in great discomfort? Eventually someone brought morphine but only after I complained and kept hassling the staff. The staff in the Day Care Unit were mostly just sitting around in the reception area doing nothing. My wife was listed as an emergency case but all of the elective cases were seen ahead of her. It's now four days since her procedure and her health has deteriorated to an alarming degree. I'm going to have to find a private emergency unit.

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Dignity/Respect
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Written by
17th February 2014


Just a bit more information about when to expect treatment. ie. 'in the next couple of hours', 'this afternoon' etc. Totally understand the difficulty in being exact.

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