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Written by a NHS patient
3rd May 2022


I have been an inpatient on a number of occasions where my stay was fairly welcoming. and my mobility disabilities were usually noted and access enabled. eg: I was provided with a specialist type of bed to accommodate the potential for the risk of pressure palsies. I have attended this hospital as an outpatient two or three times a year for the last 15 years and have always appreciated the provision of facilities for disabled persons especially the availability of Disabled toilet facilities. I would however add that given the very large number of Older Persons and Disabled Service Users and young parents with children who attend as Outpatients, I feel more attention should be given to providing adequate Disabled/ reserved parking facilities and those facilities that exist should be extended so that there isn't such a long and sloped pathway from the Main Outpatients Entrance to the Carparks, ie: in the examples of self-propelled wheelchairs, older Persons pushing their partners/relatives wheelchairs/ carrying hospital stay luggage/mothers/ fathers carrying babies toddlers whilst pushing prams etc etc.

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Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe