Reviews
Reviews
Received great service today from the Rheumatology Dept, the consultant was knowledgeable and was able to quickly assess and diagnose. Very friendly staff and a positive experience overall, despite feeling nervous beforehand.
My only criticism is that the sign for the Rheumatology reception could be larger and stand out more to patients upon entry to West Dereham Ward.
Hayley is absolutely amazing she is my midwife this time and was with my little boy who is nearly 2 she's great at her job and makes sure I understand everything as well as making me feel at ease
Shouldham Ward and the Macmillan Unit have a great team working within both areas from Drs down to those who keep it clean. Only but high praise for their kindness with great care given. Nothing too much trouble even when extremely busy.. they have a lot of time for there patients.
Dr Cooke and her haematology team have been superb in the way they have looked after me through my journey from MGUS through to Myeloma and the subsequent chemo and stem cell transplant at Addenbrookes.
The whole team are always cheerful and happy and extremely professional in the care and support of patients who are going through such a difficult time.
Dr Cooke in particular has been a real support to me both prior to, and after my stem cell transplant. I am now very pleased to be back under her care at kings Lynn
I went with my daughter for a blood test, the male nurse only asked her name, did not speak at all with her, she was extremely nervous, he did not help with this at all, she then nearly fainted as he couldnt find vein, he was digging in hoping to find one !!!, i had to say she needs her legs up as she going to faint !!!, I was not happy, she was so upset she said leave it and we left, we then went back in the afternoon, this time a nurse , who was not english, again like the male nurse hardly spoke to my daughter, same again digged in ,couldnt find vein, she nearly fainted again, I was so angry, I called over a nurse called Annie, she was fantastic, helped my daughter so much, she needs to be told how good she was with my daughter and how relaxed she made her feel, we then had to go again other day my daughter was worried again, but was lucky enough to get a lovely nurse called Jo, another one fantastic with my daughter and needs to be told how good she is. Those other two nurses need training on communicating with their patients, they dont smile, they dont talk , dont help to make you feel at ease, which my daughter needed, patients need to be looked after and feel relaxed, no chance with those other two employees, patient care comes to mind, as I work in NHS, I feel those two are not in the right profession, each time they pushed the buzzer for next patient, didnt even smile
I was treated at the arenal Javea Clinic.exceptional and cannot think of anything that could be improved upon
Everything good
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Friendly and informative information.everyone ready to help builds up confidence in treatment.
Arrived on ward @ 11.45 still waiting for medication @ 12.40 due to amount of patients in ward the nurses had to deal with.