Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Queen Alexandra Hospital
2020-03-12
Person
5
5
0
Written by a carer
Written by a carer 12th March 2020
My Dad was admitted to Resus on Wed, 4 March 2020. Unfortunately I cannot remember the Drs name we saw who looked after my Dad. However, I cannot fault and praise enough his care and understanding not just for my Dad who has advanced Alzheimer’s and is very difficult to treat but to my mum and myself. I have never met a Dr so kind, caring and understanding. He went above and beyond and took the time with us all, thank you so much.
Queen Alexandra Hospital
2020-03-12
Person
4
5
0
Written by a carer
Written by a carer 12th March 2020
Fantastic care given to my Dad each time he has been admitted over the last few years. Every single Dr or Nurse has gone above and beyond to care for him. Couldn’t fault them they were amazing. Thank you so much. Your work and dedication is outstanding.
Queen Alexandra Hospital
2020-03-11
Person
5
5
0
Review of Endoscopy
written by a patient
11th March 2020
The service I received this morning in the Endoscopy department was excellent. ALL members of staff that I interracted with were polite and courteous. The department ran very smoothly despite having unexpected room closures. Staff were apologetic even though the closures were beyond their control.
The team in the Colonoscopy department were very kind and reassuring. They put me at my ease straight away, with some fun and laughter too (Cecilia). Kirsty (Nurse Endoscopist) and her team kept me relaxed and informed at all times.
My time spent in the recovery room was once again friendly and informative.
Well done The Endoscopy department this is obviously a well run department and is an exemplar of how the NHS should be.
Queen Alexandra Hospital
2020-03-11
Person
5
5
0
Review of Gynae OPD
written by a patient
11th March 2020
Always been treated with amazing care, information about my treatment really pleased with everything.
Queen Alexandra Hospital
2020-03-08
Person
5
5
0
Review of Eye Day Case
written by a patient
8th March 2020
I have had 2 cateract operations at Queen Alexandra Hospital, all staff, from the Surgeons who performed the surgery, to the Porter who rescued me when the taxi driver dropped me off at the wrong entrance, have been kind, courteous and pleasant as well as highly skilled.
I was very apprehensive having read scare stories about our NHS, I can only say my friend paid thousands of pounds for her cateract operations in a private hospital and the only difference in our experiences was her 'after op' cup of tea came in a tea pot and she was asked what type of biscuits she would like - mine came in a mug and I had no choice in my biscuit. A great big 'thank you' to all concerned, and no improvement is necessary.
Queen Alexandra Hospital
2020-03-08
Person
5
5
0
Review of F4 stroke
written by a patient
8th March 2020
I had a 13 hour wait (from 1815 until 0700) in A+E without seeing a doctor to authorise a scan despite notifying A+E on arrival that I believed I'd had a stroke.However once I'd been taken out of the pit stop and admitted into the ward I felt like I was given VIP treatment.
The problem seemed to be in A+E where I felt that no-one believed that I'd had a stroke (because I looked too good) and no-one seemed to understand that I'd been contacted by a consultant from the strokes unit between 1600 and 1700 hours that day who'd told me to get down to A+E as quickly as possible for a scan to be done straight away .
There is room for considerable improvement in communications/information sharing between A+E and the specialist units and perhaps some of the guidelines /procedures need reviewing to help circumvent my unacceptable experience in A+E from becoming the norm.
On this occasion the delay appears not to have affected the result .The only ill effect was me suffering from sleep deprivation for a couple of days .
Once again I can only praise all of the ward staff ... they were magnificent!!!
Queen Alexandra Hospital
2020-03-06
Person
5
5
0
Written by a patient
Written by a patient 6th March 2020
I had day surgery recently at queen alexandra hospital and I was amazed at the service I received from arrival , my op, to discharge.
I live in chichester, so travelling to Portsmouth for a day to have a op in a hospital I hardly knew proved a bit nerve wracking . . However, I shouldn't of worried.
The consultant to the nurses all gave me care, dignity and respect and looked after me so well .
I really believe my usual hospital st richards who are listed as outstanding, should take a leaf out of queen alexandra staff.
St rich are good, don't get me wrong, but queen alexandras is absalutely amazing and I seriously recommend every member of staff I dealt with that day.
Queen Alexandra Hospital
2020-03-04
Person
5
5
0
Review of D8
written by a patient
4th March 2020
Excellent treatment, staff very professional and freindly
Queen Alexandra Hospital
2020-03-02
Person
5
5
0
Review of F4 stroke
written by a patient
2nd March 2020
The staff on this ward were brilliant. They were caring, informative and made a difference when I felt frightened and confused. Another patient had dementia, and I witnessed the kindness and patience of this lady, no cross words or irritation when she was distressed, excellent.
If I had to be on a ward, I would like it to be this one, F4 room 31 (I think).
Queen Alexandra Hospital
2020-02-29
Person
5
5
0
Review of B7
written by a patient
29th February 2020
The staff were amazing, midwife Ameena, maternity support workers especially Katie, Lisa, Debbie and Dr Emily Marshall.