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Queen Alexandra Hospital 2020-03-12 Person 4 5 0

If I could have added a sixth star for "kindness and compassion" I would, everyone I on the ward was fantastic. I hesitated to knock a star off the "timely information about your care" score, only because it wasn't always clear how long we were going to be kept on the ward for observations, or what test/obs we were waiting on. This wasn't a big deal, but being a little more informed would have been even better than the outstanding care we did receive. Thank you all, from the bottom of my heart.