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Written by a patient
20th November 2019


Most of the staff are kind and considerate however there are a few that feel it's ok to have conversations with others while they are dealing with you. Constructive suggestions: 1. A way to stop you feeling that your cattle being herded from one area to the next. 2. Ticket system or a display with waiting time - you end up sitting there scared to go to the toilet or get a drink in case you get called and your not there. 3. Know who it is that you will be seeing. 4. More magazines/reading material.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff