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Written by a family member
18th January 2017


I leave this feedback following a recent outpatient appt at ENT for with my 8 y.o son who is autistic. The experience was a 1.5hrs wait (far from ideal) and 5 minutes with the consultant. A very pleasant gentleman however, after inspecting the condition of his ears rather than tell me what he saw he simply announced to the nurse-we'll see him again in 3 months (after the last 6 years I can guarantee it'll be a lot longer!) I had to ask why......more constructive communication would've been very much appreciated.

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