Share review of Queen Alexandra Hospital

Queen Alexandra Hospital 2020-03-23 Person 5 5 0

Information re individual waiting time could be improved. 1st cataract op. booked for 13.00. 03 Feb. Arrived, assessed & op performed within one hour. 2nd cataract op. booked for 13.30. 17 Mar. Arrived & assessed immediately but had to wait 3 hours for op. while others who arrived almost 2 hours after me, went in first! 1st op. No problems at all. 2nd op. Swollen, sore eye, painful prickling, very blurred vision, extremely bloodshot. Called given number & was called back next day. Was given reassurance that these symptoms sometimes occur & to call again after a week if no improvement. Symptoms almost gone & now confident that all is well. Throughout the whole experience, all staff members were excellent.