Princess Royal Hospital

Apley Castle, Telford, Shropshire, England, TF1 6TF
 
28,609 reviews

Reviews

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Reviews

 
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Review of Day Surgery Unit (PRH) written by a patient
2nd December 2016


I needed to have feet checked because I am experiencing great pain in my feet, the machine had flat battery, the doctor didn't know where the charger was so I was unable to have feet checked. Came away with great disappointment. The area where blood pressure & weighing has been moved to a more private area which is so much better.

Recommend
Rating not given.
 
Review of Endoscopy (PRH) written by a patient
21st November 2016


Very short waiting time - I arrived in plenty of time for my appointment and was back out in 30 minutes in total. Staff also polite and friendly. PS - I was seen in the ENT department, but there was no choice for that on this form so I chose Endoscopy as the closest choice.

Recommend
 
Written by a patient
8th November 2016


Ward 8 - PRH. Superb, caring staff. A lovely quiet ward, not overheated. I felt very fortunate to be cared for by Mr Churunal Hari and his team in this ward.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
Review of Birthing Unit - Telford written by a patient
3rd September 2016


This was my first pregnancy and telford hospital couldn't have made it a better experience during labour if they tried! All of the midwives and staff were amazing very kind caring helpful strong and really made you feel at ease with the whole situation. I would definitely chose to go back to telford hospital even if I didn't 'have' to next time!!

Recommend
 
Review of Day Surgery Unit (PRH) written by a family member
26th August 2016


Brought my 7 year old daughter to see the optician. Ann was very thorough and explained everything really well.

Recommend
 
Review of Vanguard Unit written by a family member
23rd August 2016


Perfect

Recommend
 
Review of Day Ward Orthopaedic written by a patient
28th July 2016


HCA was assigned from the moment you walked in, tests, pre op, post op, physio and discharge. Couldn't fault a single second of my care despite being in distress post op due to nausea and dizziness.

Recommend
 
Review of Day Ward Orthopaedic written by a family member
8th July 2016


my daughter was seen within ten minutes of arrival. staff were all very attentive . very clean waiting area and cubicles . overall a very positive experience.

Recommend
 
Review of Day Surgery Unit (PRH) written by a carer
4th July 2016


My mother attended the Ophthalmology clinic. The drop down menus don't include this. I can only assume that the clinical expertise is satisfactory but we have nothing to compare it with. The service is very poor and focussed on the needs of the hospital and not the patient. My mother is 90, frail and confused with severe mobility difficulties. We spent an hour and a half at the clinic, were seen by 3 different people - nurse, photographer and doctor - spending no more that 10 - 15 minutes in total with them. My mother had to walk up and down the corridor three times which she finds difficult. The staff were brusque and did not make any real attempt to engage with my mother. I have asked for the bookings service to contact me before sending appointments as it is a 300 mile round trip from my home to take my mother to appointments in Telford. They don't respond to my request. There was no indication in the clinic to say that there was a parking charge. I only knew to ask because I have been to the Shrewsbury Hospital where there is a charge. No information about where to go to pay. Overall the service feels like patients are on a conveyor belt and it completely lacks a human touch.

Recommend
 
Review of Day Surgery Unit (PRH) written by a patient
23rd May 2016


Efficient and friendly from Reception to waiting room, hardly any wait at all. The information I was given by Dr Diwaker was most valuable and I felt very happy following my appointment

Recommend
 
 
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