Princess Royal Hospital

Apley Castle, Telford, Shropshire, England, TF1 6TF
 
28,609 reviews

Reviews

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Reviews

 
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Written by a NHS patient
11th November 2022


Information issued prior to appointment correct and suitable and sufficient to locate.

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Safe
 
Written by a NHS patient
17th December 2021


I was a patient in January 2020. I was taken by ambulance with a suspected brain bleed. I was shouted at by ward staff and ward manager. I was not listened to, prescribed medication I advised made me sick. I was ignored when I was vomiting violently. I discharged myself after 6 days and got in touch with my GP immediately who sent me to a different hospital where within 2 hours they had listened to me and treated me with correct medication. Within 24 hours I had 2 MRI scans and discharged with a correct diagnosis and medication.

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Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Written by a NHS patient
24th February 2021


i went to the princess royal at 17.00 after seeing the local doctor because i have a pian in my foot i check in as stated . Saw the trearage nures and told be about an hour . Ok anhour went past i asked the nures and she said he/she got my file should not be long. In the mean time people came after me got seen now i am a kindney transplant passhante . By 19.00 hours i had engough a speacaily with covid 19 bad in this area . Now i wiil not go to this hospital for anything

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Dignity/Respect
Involvement
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Cleanliness
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Written by a patient
1st April 2020


I was in this hospital a month after surgery for oral cancer. The staff went out of their way to help and reassure me. I was not always the best of patients, especially the first night in ICU after surgery, but they kept calm and kind, although at times i was unreasonable. For 3 days i received one to one care, which was outstanding. My recovery on the ward was excellent and if i ever wanted to speak to a Doctor i was seen by one, It was thanks to their wonderful care i am still here 12 months later to tell the tale. This was from my Surgeon all they way down to the cleaners. Thanking them . and i suppose at the moment they will have different type of patients on their ward. Hoping you all stay safe through this virus.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
Written by a patient
1st December 2019


Staff are Very welcoming

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Written by a patient
14th November 2019


i was seen by mr Hari who was so helpful with the diagnosis and the procedure that i had to have that i was not worried ,a really nice dr if ever i needed treatment again i just hope they are as helpful as MR Hari the scar i have from the top of my ear to under my chin the way the procedure was done it is hardly noticeable excellent DR

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Dignity/Respect
Involvement
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Cleanliness
Staff
 
Written by a patient
13th September 2019


My one criticism of the hospital was that the ward was air conditioned and too cold. I found it difficult to get to sleep, though the staff did provide extra blankets.

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Dignity/Respect
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Review of Ward 4 written by a patient
21st August 2019


Having snapped my Achilles tendon I was expertly operated on by Mike Carmont and recovered on Ward 4 on 12-13/7/19. I would like to thank absolutely everyone involved in the fabulous standard of care that I received. The attention to detail all the way from the standard of cleanliness, food, empathy, shift handovers meant that I could not have expected or asked for a more fabulous start to my recovery experience. From my point of view your teamwork left me feeling as though you had all known me for years and cared for me as if that were the case regardless of your individual role. What better feedback could there be? Not just me either. Other patients near me with far worse issues were dealt with understanding, dignity, empathy and nothing seemed too much trouble for staff member involved. You manage to pull off the Dunkirk spirit everyday despite the known challenges to the NHS. I'm sure that I was seeing the calm duck on the top of the water but none of you moaned about the what was happening under the water and kept those issues to yourselves which in itself is admirable. Whatever you are doing and who ever is facilitating it THANK YOU and please don't change a thing. You are all amazing and thank you again. John Haffenden

Recommend
 
Written by a patient
26th July 2019


The only downside to this hospital is the parking. Not enough spaces and extortionate fees.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
Review of Day Surgery Unit (PRH) written by a patient
23rd July 2019


Firstly, your survey doesn't work. I went to the Oral & Maxillofacial Dept, this isn't one of your options in this survey, so I don't even know if this will be seen, . Anyway, the receptionist was wonderful, we had a laugh with her. I was seen early, and the clinician Mr Castling was very professional and reassuring. I would recommend this dept. Of course you don't really have any other option if you live in Telford.

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