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Written by a patient
9th December 2019


I attended the a and e dept on a busy Saturday night in May. All the staff who I saw, that treated me and helped me to find my way around were courteous, proffesional and caring. I was admitted and had to stay in for 5 days and every single nurse, consultant , registrar and healthcare support worker treated me excellently and I felt safe and involved in my treatment for a bowel infection. I have had several pre op assessments in the cardio unit and the pre op unit where I also received fantastic care and support. The healthcare support workers in the pre op unit deserve a mention specifically as they treated me in a highly professional and caring manner on both occasions. I have my operation scheduled for this December and have no worries about going in and being treated in Princess of Wales again.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff