Pinehill Hospital

Benslow Lane, Hitchin, Hertfordshire, England, SG4 9QZ
 
1 2 3 4 5 29 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a patient
21st March 2020

Care by all staff nurses the great lady who’s name I didn’t get delivering food was fantastic all the physio staff have been great

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Dignity/Respect
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1 2 3 4 5
Information
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Cleanliness
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Staff
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1 2 3 4 5
Written by a patient
29th January 2020

The whole process was a positive experience. All the staff are friendly, polite and supportive. They have systems in place that make the pre op and post op journey seamless. Part of the problem with NHS Hospitals, is lack of co-ordination and an apparent inability to communicate with the patients, which leads to inefficiency and frustration. Lessons could be learnt from Pinehill.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
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Cleanliness
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Staff
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1 2 3 4 5
Written by a patient
22nd January 2020

Excellent service from start to finish

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Dignity/Respect
1 2 3 4 5
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Written by a patient
15th January 2020

Right hip replacement. From assessment to post operative care, can’t fault Mr Tai or the team at Pinehill Hospital. Each step is explained and everybody was very supportive and helpful. I was standing and moving with a frame a few hours after the operation. Continuing to attend the group physio sessions as I’m finding these beneficial and helps me consolidate my home exercises. Thanks all.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
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1 2 3 4 5
Written by a patient
27th September 2019

From the day I arrived to have my operation I received outstanding, caring and professional treatment from every member of Staff. They were always very friendly and were there to answer any need you may have in a really caring manner. The catering staff were also very pleasant and the meals were nicely presented and were very tasty. I would highly recommend Pinehill to everyone as to me it was a very pleasant experience and I am very thankful and grateful to everyone I met.

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Dignity/Respect
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Written by a patient
16th July 2019

The room was spotless and had an en-suite bathroom. All the staff, from the reception to the consultant were friendly and professional. Very pleased with the care given before and after the procedure.

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Written by a patient
13th June 2019

Outpatients, Xray department and the ward was helpful, attentive and I received excellent treatment from all the staff. The post operation care was excellent and with the quiet restful ward my recovery was less traumatic.

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Written by a patient
10th April 2019

Fantastic care and friendly staff always willing to help, and the food wan't bad either ;)

Recommend
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Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
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1 2 3 4 5
 
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Resources

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